How long will it take to get my Pretty Kennel?
Does my PK come with a warranty?
Do you sell the beds for pretty kennels?
How do I clean my PK?
Can I use windex to clean my PK?
I live near Austin, can I come pick up my PK and avoid shipping charges?
Does my PK come fully assembled?
How does my PK arrive?
Medio and Grande PK’s will ship LTL Freight and arrive packaged on a wooden pallet. We will send you carrier and tracking info at the time of shipment and you will need to schedule a delivery appointment.
How do I know what size PK to get?
We put weight recommendations on each size kennel. If you would like to send us a picture of your pet we can better assist you that way. When in doubt, size up especially if you’re pup is still growing. Plus you might want to get another pup one day who’s bigger. Ultimately your pet should be able to sit down, lie down, stand up and turn around, comfortably inside the crate.
Do you build custom size kennels?
Yes. We can build your PK to your specified dimensions but for now our laser maxes out at 36w x 28d x 28h so that’s as large as we can go at this time.